Privacy Policy
PRIVACY NOTICE
​
The type of personal information we collect
​
We currently collect and process the following information:
​
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How we get the personal information and why we have it
​
Most of the personal information we process is provided to us directly by you for one of the following reasons:
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
When this type of personal data is collected, you will know because you will have to fill out a form of some sort or otherwise provide the personal data to us, for example in email or messages about your order.
​
We use the information that you have given us in order to:-
​
1. To provide and operate the Services;
2. Managing your account and ansering queries;
3. To provide our Users with ongoing customer assistance and technical support;
4. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
5. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
6. To comply with any applicable laws and regulations.
​
How we store your personal information
​
Your information is securely stored.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Your data protection rights
​
Under data protection law, you have rights including:
​
Your right of access
You have the right to ask us for copies of your personal information.
​
Your right to rectification
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
​
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.
​
Your right to restriction of processing
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
​
Your right to object to processing
You have the the right to object to the processing of your personal information in certain circumstances.
​
Your right to data portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
​
Please contact us at IndoorPlantsParadise@gmail.com if you wish to make a request.
​
Privacy Policy Updates
The Privacy Policy was las updated on 2nd November 2021
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.